FAQ
FAQ
Most frequently asked questions and answers
When you purchase a firestick from StrimWire, you get the device itself along with side-loaded apps containing 24/7 streaming Movies and TV channel applications for your TV.
No, currently StrimWire only ships firesticks to customers within the United States. The shipping cost is a flat $10.
Taxes and fees are calculated and included in the payment checkout price. You will see the final cost, including taxes and fees, before making a payment.
StrimWire offers a refund for the firestick device if there is a problem. However, activation codes for streaming or channel applications are non-refundable.
Shipping and Handling typically take 2 to 4 days. Once shipped, you can expect to receive your order within this timeframe.
- Customer support is available 24/7. You can reach out via email at [email protected] or through WhatsApp at https://wa.me/+14704260374 for any questions.
Yes, you can return the firestick if you encounter any problems. StrimWire is committed to customer satisfaction, and the return process is available for device-related issues.
Yes, activation codes for streaming or channel applications are not refundable, and any renewal or additional charges will apply as per the pricing structure.
Yes, the firestick from StrimWire is designed to be compatible with most TVs. Simply connect it to your TV’s HDMI port and follow the setup instructions.
If you encounter technical issues, you can contact customer support via email at [email protected] or through WhatsApp at https://wa.me/+1 (470) 426-0374. The 24/7 customer support team is available to assist with troubleshooting and problem resolution.